Q: What is the deadline for deliveries to arrive by Christmas day?
A: For home delivery, you can place your orders up to the 23rd December at 1 pm and your order can arrive on Tuesday 24th December. However, given the high number of deliveries managed by the courier service on the day before Christmas, we cannot give you a 100% guarantee that your order will be delivered on time, but it should! BUT, if you want to be 100% sure, then please place your order before Friday 20th December. For Pick Up: You can order and pick up any day except for 25th and 26th December and 1st and 2nd January.
Q: How is the product delivered?
A: Hallacas are delivered frozen. For orders out of London, we provide special packaging that guarantees below zero temperatures from our restaurant to your home. In addition, you will also receive a tracking number when the order is dispatched from our store.
Q: What do I do when I receive them?
A: Keep them frozen until the big day.
Q: How do I cook them?
A: Submerge the product into pipping hot oil from frozen and fry until golden.
Q: How long will they last frozen?
A: Up to 3 months in the freezer.
For further information please contact us on firstname.lastname@example.org